Executive Style

Thank youse all

October 6, 2011
thankyou353

Thanks, gents.

Recently, I bought a tuna burger from my local cafe and, as I left, I said "thank you" to the barista who'd served me, when the chef who'd cooked it was only three metres away. As I walked up the street I thought: "I said thank you to the wrong person" ...

It strikes me we do this all the time, thanking flight attendants for plane trips when it's the pilots, engineers and ground staff who actually got us there safely.

We thank waiters for meals anonymous chefs and prep-staff created, newsagents for papers that equally faceless printers, subeditors and journalists produced, not to mention the sewage workers who clear our effluent, the council workers who cart away our garbage and the soldiers who defend our shores.

Obviously, we can't ring up the council to say "well done" every morning when we lay some cable and flush the dunny, nor do we often get the chance to thank the ground staff, baggage handlers and engineers who keep planes arriving on time and from falling out of the clouds.

However, it doesn't stop us being a whole helluva lot more grateful just for the simple efficiencies of civilised life.

I mentioned a few months back how my hot water went off for days in winter. I tempered my frustration by noting three-quarters of the world would fall to their knees wailing thanks if they just had cold, clean water piped into their homes.

(And, yeah, I hadn't paid my gas bill.)

We're very good at squealing our distress when stuff goes wrong in life; when our train is late or a blackout makes us miss Packed to the Rafters but how many of us pause to be grateful when we dumbly switch on a light and it just works?

Think about the complex ingenuity of electricity, industry, transport, nutrition, hygiene and economics that allow millions of Aussies to eat fresh bread each morning?

And, yeah, sure we might have to wait five hours at a hospital emergency room to get our hand stitched up on a Saturday night - but how many times have you been sick and been ushered straight into a bed?

We get furious if we're stuck in traffic for half an hour, completely unaware how monstrous the task is of keeping our roads and traffic lights in working order as they're bashed to pieces each day by millions of cars.

We're happy to laughingly label government workers bludgers when we see two or three leaning on shovels at the roadside, but how many of us have wound down a window to say "thank you" when we see the same men and women tarring an intersection at 3am?

We send "herograms" to Olympic athletes every fours years as they sit in air-conditioned athlete villages but have we ever thought to send a note of gratitude to the blokes who mine our coal or grow our wheat?

Probably not - but next time you get the chance, I reckon you might shout a bus driver, policeman or postie a beer and when they ask "what's that for?" you say: "a job well done".

Failing that, just say "thank you".

THROW ME OFF THE AMP BUILDING

Well, you can't throw me off, but I will be abseiling down the AMP Building at Sydney's Circular Quay as part of the 2011 Urban Descent to raise money for the Sir David Martin Foundation to help youth in crisis.

SERIOUSLY - I never ask you people for anything - well, aside from buying my book - and this is a great cause. I would welcome any contribution, great or small, that you could make and it's sooo easy to do. Go here.

Sam de Brito's latest novel Hello Darkness is in bookstores now. You can follow him on Twitter here.

56 comments so far

  • I try to thank particularly helpful salespeople.

    I hate shopping, and anyone who can make buying clothes a more pleasant experience for me deserves a medal!

    Commenter
    Lady Contributor
    Date and time
    October 06, 2011, 5:44PM
  • Thank you Victorian department of health for creating the most time consuming statistical program that the earth has ever seen. On a better note, thank you God for bringing my spiritual mentor in to my life who is leaving for a 6 month mission to Ireland also thank you for up coming interviews, i love Australia.

    Commenter
    Lou
    Location
    statistical genius
    Date and time
    October 06, 2011, 6:48PM
  • There you go. Someone worked out that engineers and tradesmen are the backbone of comfort and civilised life!

    Cheers Sam!

    Commenter
    Rattie
    Location
    Wollongong
    Date and time
    October 06, 2011, 8:54PM
  • Yep, thanks to me. I'm a Government worker, although I've never tarred an intersection at 3AM.

    I couldn't agree more with the spirit of what you've said Sam, but I'm sitting at my kitchen table, which is littered with everything from things done by my son at preschool (so thanks to the teachers and staff there) to a doctor's bill (thanks doctor and nurse and receptionist) to a bowl of fruit (thanks backpackers, itinerants and other fruitpickers), a smart phone (thanks hordes of Koreans) to a texta (thanks to whomever invented this useful gadget) to... you see, it gets a bit out of control and that's before I go to the toilet or have a shower tomorrow.

    Just on the thanking aircrew thing, I was always amused to see the passengers applaud the pilot in Italy when a plane landed.

    Commenter
    Stormy
    Location
    Cumberland Oval
    Date and time
    October 06, 2011, 9:41PM
  • I think we may have we reached some kind of tipping point of overdosing on irony, and the room is spinning around. The current plethora of e-entertainment media is fermenting an epidemic of autistic empathyitis. No one's quite sure what the hell anyone else means anymore. Am I being sarcastic? No. But without being ironical, thank you Sam.

    Commenter
    Personne
    Location
    Parkland
    Date and time
    October 06, 2011, 11:23PM
  • Good read. Even more important, how often do we not only thank our baggage handlers, bus drivers and farmers, but how much are we willing to try to ensure that they're paid a living wage?

    Commenter
    msmaddiep
    Date and time
    October 07, 2011, 12:59AM
  • Thank you for entertaining us with your blogs and novels. If I ever run in to you, I'll shout you a beer.

    Commenter
    Scoby
    Date and time
    October 07, 2011, 8:29AM
  • Someone once said to me that if youre mean and awful, and a rude and nasty snob it is a sign that all is not great in your life. It was at that moment that I refused to have such an obvious tell.

    Also when youre nice to people you get free stuff.

    Commenter
    tba
    Date and time
    October 07, 2011, 9:30AM
  • I was brought up to say thank you to everyone who did anything for me - whether I paid for it or not.

    It costs nothing and it can make the difference in someone's day.

    Commenter
    Dumped
    Location
    Stewed vegeterians are yummy
    Date and time
    October 07, 2011, 10:06AM
  • I thank bus drivers who ferry people when there's track work. They're often given their routes the same day, and have to deal with a lot of irate people.

    I thank the cute chick who made my sandwich because she said it's 'special'(more fillings than bread!), and handed it to me with a big, wide smile that brightened my day.

    I've never thank a chef, teacher, nurse, etc as I've never met anyone that's gone beyond what's expected of them. It's their profession/vocation. Heard of this construction worker who pulled someone under a burning car and attempted resuscitation ? That deserves a very big thank you.

    I don't appreciate people throwing empty words. Say it like you mean it. Otherwise, save the oxygen.

    PS The cute chick was replaced by a surly, old woman. I never went back to that shop again.

    Commenter
    Ronaldo
    Location
    Warmest window sill in Sydney
    Date and time
    October 07, 2011, 10:35AM

More comments

Make a comment

You are logged in as [Logout]

All information entered below may be published.

Error: Please enter your screen name.

Error: Your Screen Name must be less than 255 characters.

Error: Your Location must be less than 255 characters.

Error: Please enter your comment.

Error: Your Message must be less than 300 words.

Post to

You need to have read and accepted the Conditions of Use.

Thank you

Your comment has been submitted for approval.

Comments are moderated and are generally published if they are on-topic and not abusive.