Executive Style

The old and the restless

August 15, 2011
Terms like 'fast-paced', 'high-flyer' and 'can-do' are used to discourage older job applicants.

Terms like 'fast-paced', 'high-flyer' and 'can-do' are used to discourage older job applicants. Photo: Dorothy Woodgate

Few employers will just come out and say ‘you’re too old' for a position, but there are plenty of other sneaky tactics they can adopt to put off older workers or pass them over for promotion.

A survey on attitudes toward older workers was conducted by the Department of Health and Ageing and revealed that 44 per cent of younger workers felt that hiring them would increase costs while 66 per cent said it was unlikely they would increase know-how and experience.

Not only was there little value given to their skills, but 35 per cent felt they would actually have a negative impact on the organisation’s image and 28 per cent said they would stifle creativity.

These sorts of beliefs are impacting heavily on the employment prospects of older workers. The Australian Bureau of Statistics said that while 45-64 year olds might have lower unemployment rates than those in the labour force generally, unemployed people in this age group often have more difficulty in obtaining work than younger job seekers, which can put them out of work for some time if they lose their jobs.

To address some parts of the problem, the Federal Government this year announced a whole raft of new measures to help older workers get back into the workforce, but ageism is still rife.

An Australian Human Rights Commission report into age discrimination found it remained rampant with many people over 45 years of age claiming they have been pre-judged and rejected for reasons such as not “fitting into the environment”  or for being “too qualified”. It also found that your chances of landing a new job after a certain age were a lot slimmer, and if even if you did find work, it wouldn’t necessarily be full time.

Former age discrimination commissioner Elizabeth Broderick told ABC radio that if you're 45 or older, and find yourself unemployed, your chances of finding work are remote.

She said common misconceptions about older workers were that they are "too opinionated, no good with technology, low in energy".

One of the main tactics for keeping older people out of the market has been revealed by a National Seniors Australia report that found companies discriminating against older job seekers by icing them out and using terms like ‘fast-paced’, ‘high-flyer’ and ‘can-do’, or what the report describes as ‘age-specific descriptors’ to screen out older job seekers.

National Seniors chief executive Michael O’Neill said companies were forever finding ways to get around the 2004 Age Discrimination Act.

“With the age discrimination laws in place, employers are now much more sophisticated in how they exclude older workers. For example, they may use recruitment agencies to screen applicants, employ code terms such as ‘overqualified’ or frame advertisements denoting youth. And then, surprisingly in this day and age, there are still those employers who just come out and say ‘you’re too old'."

But there are some very good reasons why this has to change. According to the 2010 Intergenerational report, the proportion of working age people is projected to fall and is already producing skills shortages. This will affect national productivity and hurt business.

Many older workers are postponing retirement because of the poor economy, and because they feel they still have plenty to contribute. So surely older workers could fill this skills gap if employers were able to look beyond their prejudices?

Age discrimination commissioner Susan Ryan told Smart Company she believed businesses would change the way they looked at older workers.

And she believes businesses can gain a lot by taking on older workers with their experience, particularly in a part-time capacity.

"There's a big opportunity for small businesses who can see what's out there and what experience they can bring," Ryan says."Often small business are looking for employees with a lot of experience. And if you only have a small number of employees, you need them to be able to do a wide range of things."

Still, it sounds like she has her work cut out to persuade potential employers.

So what do you do if you've lost your job and you're in your 40s and 50s? From personal experience, a lot of it comes down to attitude.

At the age of 50, I had to reinvent myself as a freelance journalist. It was challenging and occasionally scary but it's like being a soldier at the front. Some crack under pressure, while others just focus and get on with it. Three years on, and I haven't looked back.

Here is some advice from the experts:

- Keep your skills are up to date.

- Present good resumes that highlight skills and achievements to attract the eye of time poor recruiters.

- Network and get in touch with mature age employment groups that can put them in touch with employers (examples might include outfits like Adage or Plus 40).

- Use LinkedIn to build up contacts rather than relying on traditional ways of looking for jobs ads in papers.

- Look for companies with age-friendly hiring policies, or target smaller business who need workers with a wide range of skills.

- Be as flexible as possible. That might mean, for example, starting at a lower wage or position and working your way up.

- Contact the Australian Human Rights Commission if you feel you have been discriminated against because there is actually a Commonwealth law that can offer some protection. If an employer tells you they're looking for someone younger, tell them it's in breach of the Act.

- Do not look at your age as a barrier. "If I feel I am being discriminated against because of my age, I will become more defensive and protective,'' says Kathy Kostyrko, public sector director at recruitment agency Hays.

Have you ever experienced age discrimination, and if so, how did you handle it?

 

50 comments so far

  • I experienced age discrimination in the transport industry......... I went to another company.... the boss of the original company...actually spent time personally bagging me to the employer's association members for "lack of loyalty".... how's that for scum!
    Never underestimate how low and cretinous your employer can be..... management behaviour and attitude can plumb the lowest depths of human behaviour.
    Oh......... don't bother wasting your time talking to them or complaining......... you'll look a fool.

    Commenter
    costa parki mik
    Location
    melbourne
    Date and time
    August 15, 2011, 11:05AM
  • Age discrimination is the big elephant in the room as they moan about the "ageing crisis". The government booms We Must Keep Older People in the Workforce, without addresing the biggie, that once you're over 40s, the workforce is very reluctant to hire you.

    I used to work in the CES, and my heart would sink when a middle-aged man came in. He was quite confident he'd quickly find work, wasn't going to go on the dole, no way, he wanted a job. That confidence would ooze away as, week after week, he went for jobs he was well-qualified to do, and to be knocked back with vague explanations as to why. It was definitely worse for men, especially in white-collar jobs.

    Until this is talked-about, and tackled, you'll have a huge labour force out there, that wants to work, but can't find a job. Wasted.

    Commenter
    ant
    Location
    Rural NSW
    Date and time
    August 15, 2011, 12:28PM
  • Isn't this a repetitive but timely article considering how we ridicule the Greeks and Italians for decimating their economies with low retirement ages and generous pensions?

    Australia will face long term unemployment among old and young as they compete for fewer and fewer jobs for lower and lower wages and conditions.

    Euthenasia will quickly find more and more acceptance as age care becomes more expensive, your last job will be at 45 followed by a Nitschke cocktail at 50 after you have handed over all of your remaining assets.

    Commenter
    allthumbs
    Date and time
    August 15, 2011, 12:49PM
  • Good luck not hiring older workers with the skills shortage.

    Commenter
    PMCD
    Location
    Sydney
    Date and time
    August 15, 2011, 1:26PM
  • This explains it well. I made this a while ago.
    http://www.youtube.com/watch?v=nHzS1lDKK0s

    Commenter
    sspider
    Location
    melbourne
    Date and time
    August 15, 2011, 12:45PM
  • i went to a graduate fair last year to see what i was missing: it was quite a hoot to see the reactions of all the middle aged spruikers of government departments faced with another middle aged "new graduate" looking for a new gig. the body language was quite instructive.

    Commenter
    sparkle
    Date and time
    August 15, 2011, 2:14PM
  • I am now 61 and have a very impressive CV. I have been responsible for the construction of many world class buildings overseas and a few here in Australia (even involved with one on Christmas Island). I returned two years ago and have sent our about 3000 resumes and can't get an interview. I am now about to lose my home and I'm just barely hold off the creditors. My own country doesn't want to know me. I don't know why the government can't reserve a few jobs for people over 55 in all of the government funded programmes that they are throwing money at like infrastructure and the NBN and others.

    I've thought about suicide many times. This situation is so humiliating to me and I have so much to offer.
    What will I do?

    Commenter
    scared, shamed and depressed
    Location
    Sydney
    Date and time
    August 15, 2011, 3:00PM
  • When you apply for a job you shouldnt have to state your age, as long as you meet the criteria - essentials and desirables you should at least get a interview.

    Commenter
    Barry
    Location
    Sydney
    Date and time
    August 15, 2011, 3:17PM
  • I've worked with a plethora of 'older' workers which has resulted in a real mixed bag of experiences. Two of my current bosses are in their 50s and are both brilliant at what they do. Both are enthusiastic about what they do, up to date with their skills and perfectly ok with change.

    However I have also worked with a number of workers of a similar age who really do themselves and their counterparts no favours in their attitudes and behaviours. In many cases they are simply there to work out their last few years until retirement (which always seems to be a year or two away), but in the meantime are completely fed up with working and are a constant drain on the rest of the office.

    Coincidently, I have yet to work with a younger person in the same boat. Sure there have been plenty who are lazy or disatisfied with their jobs, but they move on and find something else whereas the elder workers tend to stick around.

    It's all attitude though, perhaps if some of them decided to be grateful to have a job in the first place and were a bit more enthusiastic and positive, perhaps things would start to turn around for everyone.

    Commenter
    Ailie
    Date and time
    August 15, 2011, 4:54PM
  • The is *some* "Age" discrimination in the job market (and I have experienced it myself) but unfortunately too many people think that the world owes them a place in the workforce doing what *they* want to do and complain when it doesn't turn out that way.

    It can mean little that you have spent X years doing whatever however well, you *already* been rewarded for that and an employer wants future value - so adapt to that reality of suffer.

    This issue looks like just another example of the overblown (and bizarre) sense of entitlement that people have in Australia these days, and so many of the pampered "Baby Boomer" generation are constantly whingeing about anything that inconveniences them at the moment - just look around at the media and the political polls.

    Commenter
    DC
    Location
    Melbourne
    Date and time
    August 15, 2011, 7:01PM

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